Frequently asked questions

What is Professional Daddy?

Professional Daddy is a company that is an online clothing brand store.. You will notice products come directly from the Professional Daddy warehouse, which is also home to our talented customer service team at professionaldaddy@theprodaddy.com .

How long does shipping take?

Our hours of operation for both shipping and customer service are Monday through Friday, 8 a.m. to 4 p.m. PST, excluding weekends and major USA holidays. Orders will ship 3-7 business day after you order. This does not include the time spent in transit!

NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.

Transit times will vary based upon a few different conditions, including but not limited to:

Total distance between us and you
What delivery method you selected

Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.

How much is shipping?

All shipping rates will vary depending on a few different factors, some of which include:

Total weight of the package
Selected shipping method

We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.